Benchmark Monthly Featured Employee: Mandy Moore

Mandy Moore is an accountant who has been with Benchmark Biolabs and in the biologics industry for nearly two years, and has worked in accounting for 16 years. Her role involves invoicing to clients, preparation of monthly financials, budgeting, forecasts, costing and other miscellaneous accounting projects.

  • Personal Info:
    • Major in Business Admin/Accounting from Nebraska Wesleyan University
    • Married to her husband Chris and has two boys: Zane (10) & Ace (7)
    • Also has one dog, a Miniature Dachshund named Chops
  • Interests/Hobbies:
    • Kickboxing and running
    • Chauffeuring two children to and from their sporting events and other appointments
    • NFL Football Fan – Go PATRIOTS!!

One interesting fact, or something that people may be surprised to know about Mandy: She loves Hair and Metal Bands (Motley Crue, Poison, KISS, etc.) and should any of them be in concert nearby you can bet that she has purchased a ticket to see them live!

Benchmark Monthly Featured Employee: Kimberly Malleck

Kimberly Malleck is an Associate Scientist who has been with Benchmark Biolabs for 10 years and in the industry for 24. She is responsible for performing routine quality control testing and services for our clients.  She also assists with special project needs and is involved with the training of new laboratory personnel.

  • Personal Info:
    • Married with three children (ages 18, 17, and 7)
    • B.S. in Biology from University of Nebraska – Lincoln
    • Also has a 15 month old white German Shepherd named Charlie along with Shadow and Gracie: 2, ten year old cats who tolerate the dog
  • Interests/Hobbies:
    • Enjoys running, camping, gardening, music, trivia, puzzles, scuba diving, hiking, and travel in her spare time.
    • Visiting with family/friends and watching sporting events is an almost daily occurrence.

One interesting fact, or something that people may be surprised to know about Kimberly: She has lived her entire life in the same county, which may be why she enjoys traveling so much!

Benchmark Monthly Featured Employee: Paige Glasshoff

Paige GlasshoffPaige Glasshoff is an Executive Assistant who has been with Benchmark Biolabs for one year. She provides administrative support to the General Manager, CSO, Project Director, HR Generalist, and other members of the executive team. She also processes purchase requisitions, fields inquiries regarding order status, and assists Document Control as needed.

  • Personal Info:
    • Married with three children (ages 12, 10, and 6)
    • B.S. in Business Administration from University of Nebraska – Kearney
  • Interests/Hobbies:
    • With young kids, their hobbies are her hobbies! Driving them to flag football, wrestling, baseball, piano lessons, dance class, Girl Scouts, Cub Scouts – you name it – occupies her time.
    • As a life-long Husker Football fan, tailgating and home games are a must in the fall.

One interesting fact, or something that people may be surprised to know about Paige: She has worked as an administrative assistant since the age of 18 when she started supporting a human resources/safety consultant.

Benchmark Monthly Featured Employee: Jessica Boelter

JessicaJessica Boelter is a Senior Animal Care Technician for Benchmark Biolabs who has been in the animal health industry for 5 years. She has been with Benchmark for one year. Jessica’s role involves planning, coordinating, and conducting many of the clinical studies for the company. Also, to act as liaison for all clinical studies conducted with external contractors.

  • Personal Info:
    • Born and raised in West Bend, WI (just north of Wilwaukee) with one older brother and several dogs.
    • B.S. in Biology from UW-Stevens Point with emphasis in molecular biology research.
    • Attended graduate school at the University of Nebraska – Lincoln.
    • Has one pet, an Australian Shepherd named Darwin.
  • Interests/Hobbies:
    • Snowboarding, logic puzzles, music, sports cars, kayaking, paddle boarding, scuba diving, longboarding, and travel.

One interesting fact, or something that people may be surprised to know about Jessica: She was trained in classical piano for over 10 years.

Benchmark Monthly Featured Employee: Stephanie Nickelson

Stephanie Nickelson is a Clinical Support/Diagnostic Liaison for Benchmark Biolabs who has been in the animal health industry for 16 years and human health for one. She has been with Benchmark for 16 years. Stephanie has had the opportunity to be involved in many aspects of the company, and currently her role is to support clinical projects for all clients, from processing to testing samples to shipping.

  • Personal Info:
    • B.S in Biology and B.A. in Chemistry from the University of Nebraska – Lincoln
    • Originally from Papillion, NE where her mother (a real estate agent) and father (retired from the USPS) still live.
    • Has one younger brother who graduated Creighton Medical School and is currently doing his residency in Dallas.
    • Married to her husband Shane, an Architectural Drafter, for 7 years.
    • Has a 2 year old English Bulldog named Kali.
  • Interests/Hobbies:
    • All sports, currently involved in bowling
    • Anything that involves going out or people watching

One interesting fact, or something that people may be surprised to know about Stephanie: She was a scholarship soccer player on UNL’s inaugural Varsity team. There she was 4 year starter, letter winner and first team all Big 12 selection.

Benchmark Monthly Featured Employee: Tom Eberle

Tom Eberle is a supervisor in Virus Production with 30 years in the industry and one and a half years at Benchmark Biolabs. His current responsibilities see him working in the production of virus for autogenous vaccines.

  • Personal Info:
    • Degree in biology from Marquette University
    • Graduate studies in microbiology at UMKC
    • Married with three children
  • Interests/Hobbies:
    • Golfing… badly

One interesting fact, or something that people may be surprised to know about Tom: During graduate school he sold beer at Royals Stadium for two years, including Royals first World Series in 1980 against the Phillies. Beer was outrageously priced then as well, $1.25 per bottle. Parking cost $2.

Benchmark Monthly Featured Employee: Michelle Miller

Michelle Miller is an assistant scientist who has been in the industry and with Benchmark for two years. She is part of the Laboratory Services department where she works primarily on Research and Development of various projects. She is also the Hazardous Materials Officer in the Safety Committee.

  • Personal Info:
    • Born and raised in St. Louis, Missouri by her two sets of parents and along with two older sisters
    • Received Bachelors of Science and a minor in Chemistry, with honors, at Culver-Stockton College in Canton, Missouri
    • Attended graduate school at the University of Nebraska-Lincoln
    • Recently married in June of 2016
  • Interests/Hobbies:
    • Reading, cooking, drawing, music, spending time with friends and family, and video games.

One interesting fact, or something that people may be surprised to know about Michelle: She plays the violin, and has been playing since the 5th grade.

Benchmark Monthly Featured Employee: Becky Koelling

Becky S. Koelling is an associate scientist that has been in the industry for 12 years, 9 of which have been here at Benchmark. Currently she is working with client (CRO) and internal product development and licensing, identity and potency assay development and validation, transition of new products and assays to Manufacturing and QC, and support for Clinical department.

  • Personal Info:
    • B.S. in Animal Science from University of Nebraska-Lincoln
  • Interests/Hobbies:
    • Ancient Civilizations, International culture and people, photography, hunting, fishing, camping, riding horses, playing guitar, reading, gardening, cooking, and medicinal plants.

One interesting fact, or something that people may be surprised to know about Becky: She has worked in setting off professional fireworks displays.

Benchmark Monthly Featured Employee: Dustin Petrik

Dustin T. Petrik, PhD is a manager in research and development that has been in the industry for 8 years, 4 of which have been here at Benchmark. Currently he is Principal Investigator for client (CRO) and internal product development and licensing, identity and potency assay development and validation, transition of new products and assays to Manufacturing and QC, and support for the Clinical department.


  • Personal Info:
    • B.S. in Microbiology from Kansas State University
    • Ph.D. in Molecular Biology from University of Iowa
    • NIH Research Fellowship at Nebraska Center for Virology
    • Married with 2 children
  • Interests/Hobbies:
    • Anything that keeps the children entertained – primarily fishing, soccer, and watching college football.

One interesting fact, or something that people may be surprised to know about Dustin: He worked in his first private research/manufacturing job at the age of 16 – assembly and quality control of cattle embryo collection filters for artificial insemination.

Bio Nebraska Spotlight: Mary Ann Pfannenstiel



Growth Is Happening Each Day at Benchmark Biolabs


Today our focus is on Mary Ann Pfannenstiel, vice president of laboratory services at Benchmark Biolabs, Inc. and that firm’s remarkable progress in Lincoln


Q:    Thank you for stepping into the Spotlight. Please tell us about your role at Benchmark Biolabs.


A:    I began working at Benchmark Biolabs within a month of its incorporation, which was 20 years ago. I have been responsible for laboratory services for internal projects, quality control and for services provided to clients for the past thirteen years. I am currently responsible for technical training and development.


Q:    Benchmark Biolabs has had an exciting year, with its merger and opening of a new manufacturing facility. What gets you excited about coming to work each day?


A:    Working at Benchmark Biolabs has always been exciting because of the diversity of projects that we work on. We have a wide range of clients, from large corporations to small start-up companies. We work with many types of viruses, bacteria and parasites, so there is always something new to learn. We have had the opportunity to work on the development and USDA licensure of several unique and novel products. In 20 years, there has never been a day where I have felt my work was tedious, and I always leave work wishing I could have accomplished more that day. Each day presents new challenges and the opportunity to overcome those challenges.


Q:    Our region is developing a strong ecosystem as a hotbed of vaccine development. Do you see our area as competitive with other regions?


A:    Our area is definitely competitive in vaccine development and manufacturing. One need only look at the number and competitiveness of large corporations and smaller businesses in the area. The quality of the workforce in our area has been an asset for all employers.


Q:    Your background includes academia, a large pharma corporation and then work in an emerging/growing biotechnology firm. What have you enjoyed about each stint?


A:    One of the most enjoyable factors in academia is the freedom to work on projects of your design and choosing. University schedules are flexible and the environment is often exciting with new students, new classes and new schedules each semester.


Working for a large-pharma corporation was interesting, because I was now applying the science I had learned in academia, and using a whole new set of operating parameters. Project management, timelines, budgets and numerous federal regulations were overlaid onto performing good science. Licensing a product under FDA for a large corporation requires a team effort, and the project has to be managed so that the numerous cogs of the machine work synchronously. There is a sense of pride when the studies are completed and approved by the FDA, and a product that offers benefits to the public is on the market.


I did not know what to expect when I began to work for a start-up company, whether the company would succeed and survive, or what my role would be. Working in a small company, you know that what you do each day has an impact on the success of the project and also the company. It has been a pleasure to be involved in the growth and success of Benchmark, and also to work with and train new employees.


Q:    As you look at agriculture, there is great pressure on producers to reduce antibiotic use in food animals. Does this create opportunities for immunizing animals and thus reducing potential harm from antibiotic resistance in microbes?


A:    Whenever antibiotic use is limited either through government regulations or the emergence of resistant microbes, changes are needed in agricultural practices. This may include animal husbandry and diet, but vaccination is also a key component in reducing the effects of the disease.


Q:    As you look ahead at your company, you have merged with a very capable animal-health distribution company. Do you see this as growing more jobs in the Lincoln area?


A:    The plan is to increase the number of employees in Lincoln, and we have begun the process with recent hires.


Q:    As a training resource within Benchmark Biolabs, what advice do you have for our education leaders who are working to create our state’s 21st Century workforce for companies such as yours?


A:    New employees should be well trained in theory and techniques, so laboratory classes that offer hands-on training are necessary. This should include training on proper documentation, calculations and reporting of results. One of the most beneficial courses I had was a two-credit course on scientific writing. This course also discussed the ethics of reporting results. Ethics is often overlooked in curriculums, but it is necessary that employees understand and follow ethical practices in order to maintain the integrity of the scientific method.


Q:    As a woman leader in science, do you feel that we are doing enough to encourage girls and young women to pursue STEM careers?


A:    I am appreciative of the programs that are in place to encourage girls and young women to pursue STEM careers, because they certainly did not exist when I was a student, or even when my daughters were students. These programs can offer great benefits. I have seen the results of STEM programs when attending the KC Animal Health Corridor Annual Meeting where high-school students attend sessions. Many students expressing an interest in science are young women. We need to continue to emphasize STEM careers in school for both girls and boys, because scientific careers are not the easiest courses to pursue, and students need the encouragement for a difficult undertaking.


Thank you Mary Ann. We wish you and Benchmark Biolabs well in the coming year.